Privacy Policy
Who is behind this
Ridgeline Lock & Key Walnut Creek, an independent locksmith shop working Walnut Creek & the Diablo Valley from Walnut Creek, CA. This policy covers ridgelinelocksmithwalnutcreek.com and the calls, texts and job files that come out of it.
The only form here
The instant-estimate quiz: name, phone number, the neighbourhood, an optional email if you want the figure in writing, and your account of the lock or key. There is no account to create, no newsletter and no chat widget.
What rides along with it
The page the request came from and any campaign tag in the link, stored with the job so we can tell which pages produce work. Our host keeps ordinary server logs. Neither one is turned into a profile of you.
The phone line
(925) 940-8614 is a Twilio tracking number that forwards to dispatch. The carrier logs the calling number, the time and the duration of each call, and never the conversation itself. A call that drops is returned from that log.
The booking button
It hands you to Nexfield (nexfield.pro), the scheduler this shop runs on. Name, number, address and the slot you choose are held there under Nexfield's terms and come back to us as a booked job. Ringing us books the same appointment.
Why you were not asked about cookies
Because this site sets none. PostHog counts visits in cookieless mode, with session replay and automatic click capture both off, watching four events: page opened, phone tapped, booking tapped, quiz submitted.
Block us-assets.i.posthog.com and the counting stops while everything else works. No advertising pixels and no retargeting tags are present.
What we will send you
Your number is used for that job — price and window confirmed, the technician named, a note when the van is close — and for nothing else. Carrier rates apply and STOP ends the texts at once.
Everyone who sees it
The line's carrier, Nexfield for the slot, dispatch, and — on card payment — the terminal's processor. Nobody else.
Nothing is sold, rented, traded or handed to another locksmith or contractor, and there is no marketing list here.
Kept for how long
While the warranty on that work is live and while tax and lien rules require it; codes and key numbers tied to an address are dropped when the job closes. info@ridgelinelocksmithwalnutcreek.com handles copies and erasures alike.
Residents of California may exercise CCPA and CPRA rights — disclosure, deletion, and confirmation that nothing has been sold or shared. Same address or (925) 940-8614, with no change to the service you receive.
Children
Owners, tenants and drivers are the audience here, not children; we do not knowingly take details from anyone under 13.
Changes
This page is rewritten when the facts behind it change and the date below moves with it. There is no public archive of what this page used to say.
Contact
Unclear on something here? info@ridgelinelocksmithwalnutcreek.com or (925) 940-8614. Last updated: February 2026.