Terms of Service

A price is named on the phone before a technician leaves, with the $89 service call inside it, and that is the price on the invoice. It changes only when you change the job, and the change is quoted before it is started.

Ranges shown across the site are typical figures, not offers. Arriving in the evening adds +$40 and arriving overnight adds +$75; each is inside the total you were quoted.

Every lockout begins with a check that the customer belongs there: identification with the address, a lease, a registration, or an owner confirming by phone. If that check fails, the technician leaves and nothing is opened.

Locks are picked or manipulated wherever that is possible. Drilling takes your explicit word, given after the replacement hardware and its cost are named.

Labour carries 90 days of cover from the date of the visit; hardware carries the manufacturer's warranty. Neither covers misuse, a later attempt to force the door, or alterations made by others.

Payment is due on completion — card or contactless at the door, itemised invoice by email. Calling the job off after the technician is on the doorstep carries the fee quoted at booking.

To the extent the law allows, liability for any claim arising out of a job is limited to the amount paid for that job; liability that cannot be limited by law remains.

General information is what these pages carry, and it may change at any time. Using the estimate quiz is your consent to be contacted about that request, on the terms of the Privacy Policy.

The laws of CA govern these terms, and disputes are heard in the courts serving Walnut Creek.

Unclear on a clause? info@ridgelinelocksmithwalnutcreek.com, or (925) 940-8614. Effective date: December 2025.